Privacy Policy for Speaking Your Success

Effective Date: 08/01/2023

Welcome to www.speakingyoursuccess.com. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including our VoiceWhisperer chatbot, Vocalii app, and voice coaching offerings.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as data collected automatically when you use our services.

  • Personal Information: Name, email address, phone number, and other identifying information you may provide when you sign up for our services or engage with our app.

  • Usage Data: Information about how you interact with our website and app, including IP address, browser type, device identifiers, and usage patterns.

  • Voice Data: If you use our voice coaching services or Vocalii app, we may collect and store voice recordings to enhance and tailor your experience.

  • Payment Information: Payment details if you make a purchase of our coaching packages, subscriptions, or other paid services.

Note: Data generated from interactions with our VoiceWhisperer chatbot is not stored or saved on our servers.

2. How We Use Your Information

We use the data we collect for various purposes, including:

  • Service Provision: To provide you with access to the VoiceWhisperer chatbot, Vocalii app, and voice coaching services.

  • Personalization: To customize your experience and offer content that matches your needs.

  • Communication: To contact you with updates, offers, or promotions related to our services.

  • Analytics: To improve our website and app functionalities based on user behavior and preferences.

  • Security: To detect and prevent fraud or other unauthorized activities.

3. Data Sharing Policy

We do not share your personal information with third parties for sales or marketing purposes. Your data is used solely to enhance and deliver our services to you.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and app. This helps us analyze data to improve user experience. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our services.

5. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access and Correction: You have the right to access, update, or correct your personal information.

  • Data Deletion: You can request the deletion of your personal data, subject to legal obligations.

  • Opt-Out: You can opt-out of receiving marketing communications from us at any time.

  • Data Portability: You may request a copy of your data in a commonly used format.

6. Data Security

We take data security seriously and use appropriate measures to protect your information against unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

7. HIPAA Compliance

While our voice coaching services and Vocalii app may include aspects of health and wellness, they are not intended to diagnose, treat, or provide medical advice. We do not specifically collect health information that would be subject to the Health Insurance Portability and Accountability Act (HIPAA). However, if you share any health-related information during your coaching sessions, we will handle it with the utmost confidentiality and in accordance with applicable laws.

8. Children's Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received such data, we will delete it as soon as possible.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before engaging with them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant updates by posting a notice on our website or through direct communication.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

  • Email: info@speechandvoicecenter.com